Features · Communications & Web

Every channel, one conversation.

WhatsApp, SMS and email in a single shared inbox, one thread per person, connected to the same record as their giving and groups. And a website builder, so the church's public face runs on the same platform as its private data.

Church Flow communications inbox with WhatsApp and SMS conversations in one thread list
The shared inbox from a live Church Flow workspace, running on demo data · scroll the frame for the full page
How churches run on it

From "who has this one?" to "handled".

01

The shared inbox

A member WhatsApps the church number on Tuesday night. Anyone on the team can pick it up, see the whole history, and reply, or assign it to the person who should. Nothing lives in one staff member's phone.
02

Mass messages, done right

Sunday reminders and announcements go out on WhatsApp, SMS or email with templates, paced sending, delivery status and automatic opt-out handling. Reach without spam.
03

Templates and saved replies

The messages you send every week become templates with the person's details filled in, and common answers become saved replies. Consistency without copy-paste.
04

Your website, same platform

Build the church site from blocks: pages, navigation, themes and analytics, with giving, event sign-ups and forms embedded natively because they are the same system.
Church Flow publishing section managing the church website's published pages
Publishing: the church website's pages, managed from the same portal

What is in the box.

  • Shared inbox across WhatsApp, SMS and email, one thread per person, with assignment.
  • Templates with per-person details, plus saved replies for common answers.
  • Mass messaging with paced sending, delivery status and automatic STOP opt-outs.
  • WhatsApp's rules respected on outbound, so your number stays healthy.
  • Bring your own WhatsApp, SMS and email providers; messages come from your church.
  • Website builder with pages, blocks, navigation, themes and visitor analytics.
  • A built-in member area on every site: members sign in to manage their account, family, check-in, giving, tickets and groups.
  • Giving, event sign-ups and forms embedded on your site from the same platform.

Common questions.

Yours. WhatsApp, SMS and email run through your church's own provider accounts, so every message carries your church's name and number, and your history belongs to you.
Automatically. A STOP reply is recorded once and respected across every future send, and mass messages are paced to protect your sender reputation.
Yes, on every plan: pages built from blocks, navigation, themes and visitor analytics, with giving, event sign-ups and forms embedded from the same platform. Custom domains are included on the plans that carry them.

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